Reenvisioning Crowd Sourcing for Problem Reporting

Presentation Type: Presentation (60 minutes)

Skill Level: Intermediate, Advanced

Intended Audience: GIS Builder, GIS Developer, Management

Abstract

Have you ever wanted to create a crowd sourcing problem reporter that is customized and expandable to the specific needs of your organization? Or perhaps your organization has outgrown the functionality of the Citizen Problem Reporter ArcGIS Solution. Both of these happened in Danville which led to me developing our own crowd sourcing solution. This presentation explains the primary steps used to complete the in-house build of Danville’s 2025 citizen problem reporter. It will cover topics such as feature class design, Survey123 Connect, record processing using Python, ArcGIS Online Arcade, Experience Builder, and a fully developed Site. By using a combination of standard Esri products, and without the need for additional cost, a robust solution was created that suits the current and future needs of Danville’s citizens and staff.

Presenter(s)

Adam Aull

GIS Administrator, City of Danville

Adam Aull, a graduate of Northern Illinois University, is the GIS Administrator for the City of Danville. He began his career with the city in 2001 and has worked to develop its GIS from a handful of shapefiles into an enterprise system which integrates workflows and solutions throughout city departments. Adam is passionate about GIS and continually seeks new and creative ways to implement solutions for city staff and the public. And he loves helping fellow GIS professionals with ideas to enhance their systems. Esri has even recognized his accomplishments by awarding him with two Special Achievement in GIS awards in 2014 and 2019.